Star Heavy Equipment ("Company", "we", "our", or "us") operates as a heavy equipment sourcing and transaction support service. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and disclose information when you visit our website, submit inquiries, or engage with our services.
Nature of Our Services
Our platform connects buyers with independent sellers, dealers, consignors, and partner suppliers of heavy equipment. Unless explicitly stated, we do not own or manufacture the equipment listed on our website.
Information We Collect
We may collect the following types of information:
- Name and contact details (email, phone number)
- Inquiry and transaction-related information
- Business or company information (if applicable)
- Device and usage data (IP address, browser, analytics)
- Communication records (emails, messages, call logs)
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Facilitate equipment sourcing and transaction coordination
- Verify buyer and seller eligibility
- Improve our website and service experience
- Communicate updates, offers, or service-related notices
- Maintain security and prevent fraud
Sharing of Information
We may share your information with:
- Verified sellers, dealers, or partners involved in a transaction
- Service providers (hosting, CRM, communication tools)
- Logistics, inspection, or financing partners (when applicable)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Transaction-Related Disclosures
In the course of a transaction, certain information may be shared between parties involved in order to complete a purchase, including identity verification, documentation, and payment coordination.
Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the Internet is completely secure.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data
- Request correction or deletion
- Opt out of certain communications
Cookies and Tracking
We use cookies and similar technologies to improve website functionality and analyze usage. You may control cookie preferences through your browser settings.
Third-Party Services
Our website may include links to third-party services. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy, you may contact us at:
Star Heavy Equipment
608 Beaver St, Austin, TX 78753
Phone: (512) 596-0877
Email: [email protected]